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Vendanor Care

Worry-free operation with support you can trust

Everything your machine needs — backed by real people


Vendanor Care is our complete service and support program — designed to keep your machine running reliably, every day. It brings together expert assistance, proactive monitoring, fast issue resolution, and scheduled maintenance — all delivered by a dedicated team to ensure smooth, predictable operations.

We handle the uptime — you run the business

Your operations are in expert hands

We take care of the technical side — from live monitoring and remote diagnostics to fast response and scheduled maintenance. You stay in control, while we keep your machine dependable.

Always operational — always ready

Availability matters. With proactive service and early issue detection, Vendanor Care helps keep your machine running — often before you even notice there’s a problem.

Partnership built on performance

Vendanor Care isn’t just a service — it’s a commitment. With clear responsibilities, predictable costs, and a team that’s invested in your uptime, you can trust that we’re always working in your best interest.

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Service, support, and uptime — all in one dependable package

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Technical support and monitoring

Unlimited access to our technical team, plus continuous monitoring — both automated and manual — to detect and resolve issues early.

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Extended warranty

Extends your machine's factory warranty to three years — covering parts, components, and labor. This gives you predictable costs and long-term protection.

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Annual maintenance

Professional maintenance is included once a year to secure uptime, extend machine lifetime, and reduce wear. All service is carried out by qualified Vendanor technicians.

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Fast response and repairs

When something goes wrong, we act fast. Remote troubleshooting starts within hours, and on-site repairs are prioritized to keep your machine available to customers.

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Discount on spare parts

For parts not covered by warranty, you get a discount — helping reduce your total cost of ownership and simplify future maintenance planning.

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Uptime guarantee

Includes a defined uptime guarantee and clear response-time standards — so you know what to expect, and can trust your machine will stay operational.

Your success is our commitment

We're by your side — whenever and wherever it matters most.

Want to know more?

Get in touch – we’ll show how we’ve got you covered

Contact
Vendanor PVM 2